FAQ

Very simple, when you choose to pay for a diamond via wire transfer just copy the instructions on the check out page (after you filled in your personal data). When you place your order we receive a message detailing your order including the SKU (lot number) of the diamond you oredered. We will then confirm your order so you can be sure it is being taken care of and that the diamond is in stock. Then you can proceed with the wire transfer from your bank. The next step for us is  to check our secure bank account within 48 hours to track your wire transaction and once it is cleared we will notify you via email that the wire has been completed and send you the shipping confirmation for your diamond. For more questions don't hesitate to contact us at sales@reddiam.com.

Yes, you can. For a relatively small fee (several hundred $), stones of value of 10,000$ and over can be inspected by you and/or an appointed representative.

This can be done at a specially arranged "Malca Amit" secured office where the diamonds will be displayed for your inspection for up to an hour. After examining the goods you can choose to complete the purchase and pay for them, and once payment has been cleared "Malca Amit" will securly deliver you the goods to your office/home or you can choose to pick them up by yourself. If the diamonds are not in compliance with your requirements you can choose not to complete the purchase and will be only charged both the inspection and return shippment fees.

In order to avoid any unpleasant situation Reddiam LTD requires that buyers using this option for the first time make a security deposit of this service's fee.

Please check Malca Amit website for a complete listing of their worldwide branches' locations
and also contact details for more information.